Privacy Policy

Effective Date: October 13, 2026

Introduction

Pulsar Mobile Detailing ("Pulsar," "we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, request a quote, or contact us about our mobile vehicle detailing services.

Our services are offered in Abington, Glenside, Willow Grove, Horsham, Pennsylvania, and surrounding areas where service is available.

Information We Collect

When you use our website or request a detailing quote, we may collect the following information:

Contact information: First name, last name, phone number, and email address.
Service location: Service address, ZIP code, or other location details you provide.
Vehicle information: Vehicle year, make, model, and vehicle type.
Service information: Your selected detailing service and any details you provide about stains, odors, pet hair, or other vehicle cleaning needs.
Communications: Information you provide when contacting us by phone, email, or other available communication channels.
Technical information: Certain information, such as browser type, device information, IP address, and website usage data, may be collected through website hosting, analytics, or similar technologies if enabled.

Please avoid submitting sensitive personal information that is not needed for your detailing request.

How We Use Your Information

We may use the information collected to:

Respond to quote requests and service inquiries.
Understand your vehicle's detailing needs.
Communicate about services, scheduling, and appointments.
Confirm service availability in your area.
Provide customer support and manage service requests.
Maintain website functionality and improve our services.
Protect against spam, fraud, misuse, or security issues.
Meet applicable legal and business obligations.

We will use your information for purposes consistent with this policy and applicable law.

How We Share Information

We do not sell your personal information for money. We may share information when reasonably necessary with:

Service providers: Website hosting, customer relationship management (CRM), form processing, email delivery, and other providers supporting our business.
Operational partners: Third parties assisting with services or communications when necessary and appropriate.
Legal authorities: When disclosure is required by law, valid legal process, or necessary to protect our rights and safety.
Business transfers: In connection with a merger, acquisition, or transfer of business assets, subject to applicable legal requirements.

Third-party providers may process information under their own privacy policies and contractual obligations.

Cookies and Website Technologies

Our website or its service providers may use cookies, analytics, or similar technologies to support website functionality, understand visitor activity, and improve the user experience.

The technologies actually used depend on the website platform and any enabled integrations. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

Communications

If you contact us or submit a quote request, we may use the contact details you provide to respond to your inquiry and communicate about your requested services.

We will not treat a service inquiry alone as blanket consent to unrelated promotional messages. Where marketing communications require consent, we will obtain and honor that consent as required by applicable law.

You may request that we stop sending non-essential marketing communications. Service-related communications may still be necessary to fulfill an active request.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, manage customer relationships, maintain business records, resolve disputes, and comply with legal obligations.

Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.

Data Security

We take reasonable steps designed to protect personal information against unauthorized access, loss, misuse, and disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please contact us if you believe your information has been used improperly.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights.

To submit a request, contact us using the information below. We may need to verify your identity before processing a request, and certain information may need to be retained where permitted or required by law.

Children's Privacy

Our website and detailing services are intended for a general audience, not specifically for children under 13. We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has provided personal information, please contact us so we can review the matter.

Third-Party Links and Services

Our website may link to third-party platforms, including Instagram. We do not control third-party websites or their privacy practices. Please review their respective privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal obligations. Updates will be posted on this page with a revised effective date.